For customer service, please email firstname.lastname@example.org
I cancelled my Subscription on the last day and I was charged please refund my money! that fact that I cant talk to LIVE person is ridiculous!
Customers need a customer service number to speak to a human being when there are problems with your product. This last update has myriad issues and your e-mail support does not solve any problems and is time consuming. When you have subscribers they should get immediate technical support
Asked for help, been ignored completely. Company is a rip-off, will pass around to all. Cancel my subscription.
Your customer service sucks!!!! You have not answered one of my emails. What does it take to get help? How on earth do you stay in business?
same theme here... that you have non existent customer service. when my credit card expired and you contacted me unable to reinstate the unlimited program. I received a credit on my credit card but I wanted the subscription to continue. I contacted you through customer service to that effect and have heard nothing in return.looks like you lost another good subscriber.
I got a "moderator" response to my now deleted comment. I hafe emailed customervservice 6 times now with no response (i used emai). why is the app crashing? can ANYONE help me.
For all customer service related inquiries, please contact Customer Service via email: email@example.com
You will receive a confirmation email.
Patti DeVore commented
I Wanted to cancel my subscription, and y'all. Took it out of my account,, please send me my money back. I do not care to continue this subscription. Thank you
Jeniah M. commented
I subscribed to a free trial and never ended up using it. A few months back I forgot to cancel and was charged. I called and got a refund and canceled my membership. No problem. Now about 3 months later I see two charged of $15.00 on my account. When I came here to see what the problem was I logged in and a screen popped up asking if I wanted to renew my membership. How the hell was I charged twice if I do not have a membership? You cannot keep peoples credit cards on file and then charge them whenever you feel like it. You took money out of my account without me knowing and there is no receipt on my email or order history on your site. You are a fraudulent company, thieving, and conniving company. I have already disputed the charge, so I expect my money back as soon as possible. This is complete bull. Do not try to make excuses for this. You stole my money now I want it back.
How do I change my free trial to Basic
Another scam operation. no US cust svc number, totally a waste. I have just filed complaints with the AG's office in Florida, they can deal with these assholes.
I want to cancel my subscription due to it's not working on my tablet. Whom do i call please send me phone number
As I can see, among the many negative comments here, that I must be correct in believing that texture is just one more of many greedy, underhanded, entities trying to rob the honest, hard working human race. I for one have NEVER signed up with you for ANYTHING, yet I received mail today that says I gave you a wrong card number, and you cannot collect payment. I don't even know who you are nor what you offer. Looks like magazines. Why would anyone pay for online magazines? You can have them delivered to your door for literally pennies. Shame on you. I am crippled and disabled. I don't need or appreciate scammers.
Beryl Sanborn commented
I have 2 charges on my credit card, that were NOT authorized. please call me at 603-735-5337 to discuss and cancel these charges.
Gelsa Spinelli commented
I had to update my texture app & when I did so all my downloaded magazines disappeared ...now I have downloaded my recent ones as of August ...what can I do or how can I retrieve my past magazines ...I would like to keep them also I have not read some of them..I have been a customer for a long time...please let me know what I can do or how to get my past magazines ..this is the 2nd email I sent you & no one has answered me as of yet..please let me know...
this is a fraudulant company. i was charged 2x 14.99 for a service i never signed up for.
William E. Cale commented
I have tried to download your latest update numerous times with NO success. So, now I have no access whatsoever to my magazines. What gives?
Sharon Capps commented
how do I cancel my subscriction
I want to cancel my subscription... Please advise on to do this...
I need this discontinued immediately. I think my granddaughter added this on her phone.
Money is being charged for service I didn't want or approve of. Someone needs to contact me ASAP
Corey Driscoll commented
Need to talk to some about money coming out of my bank without me knowing
Dennis Nitschke commented
I need to know why a charge was made to my credit card. I have not subscribed to anything that I am aware of. Please contact me at firstname.lastname@example.org. Thank You.
David Calvert commented
I canceled all prescription before Jan 2016.and your still taking money from my account.I would like a refund of said moneys.
Denisa Page commented
Apparently, this is a scam. I have unauthorized charges on my bank account I need removed immediately.
adrian spraglin commented
My card was charged after my service was canceled can someone please call me I dont have that email anymore my new one is email@example.com 9033991800